Privacy Policy

1. Introduction

Nos Tumba ("we", "our", or "us") operates nostumba.com and nostumba.online (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform to access Festival di Tumba content and services.

2. Information We Collect

2.1 Personal Information

When you create an account, we collect:

• Name and email address
• Profile picture (optional)
• Password (encrypted)
• Payment information (processed securely by Sentoo)

2.2 Usage Information

We automatically collect:

• Viewing history and watch progress
• Device information (type, operating system, browser)
• IP address and location data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and maintain our streaming services
• Process your subscription payments
• Personalize your viewing experience
• Send important updates about your account and subscription
• Improve our content and services
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Payment Processing

All payment transactions are processed securely through Sentoo Payment Gateway. We do not store your complete credit card or iDeal payment information on our servers. Payment data is encrypted and handled in compliance with PCI DSS standards by Sentoo.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Sentoo (payments), Cloudflare (infrastructure), Mailgun (emails)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition

We do not sell your personal information to third parties.

6. Your Rights (GDPR Compliance)

If you are located in the European Union or EEA, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Restriction: Limit how we process your data
• Objection: Object to certain data processing activities
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, visit your account settings or contact us at privacy@nostumba.com.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for up to 90 days for backup purposes and as required by law for financial records (up to 7 years for tax purposes).

8. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze platform usage
• Improve user experience

You can control cookies through your browser settings, but this may affect platform functionality.

10. Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through a prominent notice on our Platform. Your continued use of the Platform after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us: